You have 30 days from the date of delivery to request a return authorization for a full refund.
Due to an increase in processing cost, we have to balance ourselves in order to maintain our ability to offer competitive pricing. In the past we have fully refunded all items returned. Due to the increase in costs, we will have to implement up to a 15 percent restocking fee for all items that are returned for a refund.
Customer must pay for shipping back to our warehouse. To avoid a restocking fee, choose to exchange an item. There is no restocking fee for exchanged items.
Orders with Free Shipping: We will gladly process your return and refund. However, if you receive Free Shipping on the original order - you must return the item to us via the shipping method of your choosing. We will refund the amount of the order minus a charge for the original shipping to you.